Privacy Policy

Last updated: 24 September 2025

This website is operated by Psychic Medium Team (“we”, “us”, “our”). We are committed to protecting and respecting the privacy of visitors to our website and anyone who communicates with us electronically.

This policy explains how we collect, use, and safeguard personal data you provide to us or that we gather when you use our website. By visiting or using this website, you agree to the practices described here.

1. Information we collect

a) Information you provide directly

You may give us personal details by filling out forms on our website, including when you:

• Make an enquiry or contact us

• Sign up for newsletters or updates

• Place an order

The personal data you provide may include:

• Name

• Postal address

• Email address

• Phone number

• Order details or any information you choose to include

b) Information collected automatically

When you visit our website, we may automatically collect:

• Technical details: anonymised IP address, browser type and version, operating system, device type, and platform

• Usage details: pages visited, time spent on pages, how you arrived at the site, date and time of visit, clicks, downloads, and any download errors

We may also use analytics, marketing, or SEO tools (such as Google Analytics) to understand website traffic and improve user experience.

c) Cookies

Our website uses cookies to distinguish you from other users, provide essential functions, and improve our services. Please read our [Cookie Policy] (insert your cookie policy link) for full details about the cookies we use and how to control them.

2. How we use your information

We use your personal data for the following purposes:

Information you provide:

• To respond to your enquiries or requests

• To process and deliver any orders you place with us

• To send newsletters or marketing communications (only if you have opted in)

Information we collect automatically:

• To operate, maintain, and improve our website

• For analytics, statistics, and performance reporting

• To keep our site safe and secure through security and debugging processes

We do not combine automatically collected data with information that personally identifies you.

3. Sharing and storing your data

• Website & hosting: We use Wix as our trusted website platform and hosting provider. Wix is bound by contract to keep your information secure and confidential.

• Email & newsletters: If you sign up for our newsletter, we may use Wix or secure third-party email providers such as Mailchimp.

Your data will not be sold, rented, or shared with non-affiliated third parties for their marketing purposes. We will only share data if required by law or to protect our legal rights and safety.

4. Data security

We take appropriate technical and organisational steps to protect your personal information.
However, the transmission of data over the internet can never be completely secure; any transmission is at your own risk. Once we receive your data, we use strict security measures to help prevent unauthorised access.

5. International data transfers

Some service providers we use (e.g., Wix, Mailchimp, Google) may store or process data outside the UK. Where this happens, we ensure appropriate safeguards are in place (such as adequacy decisions or standard contractual clauses) to protect your personal data.

6. Your rights

Under UK data protection law, you have the right to:

• Request access to the personal data we hold about you

• Request correction of any inaccurate or incomplete data

• Request deletion of your data (where legally possible)

• Object to our processing of your data in certain cases

• Withdraw consent for marketing communications at any time

To exercise these rights, contact us at csholisticapproach@gmail.com.
You can also complain to the UK Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data: ico.org.uk.

7. Third-party links

Our website may contain links to other websites. Please note that those sites have their own privacy policies and we are not responsible for their practices. Check their policies before submitting any personal data.

8. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page and, where appropriate, notified by email. Please check back periodically to stay informed.

9. Contact us

Questions or concerns about this privacy policy?
Email: csholisticapproach@gmail.com
Psychic Medium Team